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Not possible to add column to filter (data center)

Diana Karazlateva April 29, 2022

I can't add column "Solution" - system filed, not a custom one that I created - because the results exceed 25 and the remaining 11 are not accessible.

I had the same issue months ago with "Priority" that I removed by mistake, but it was easy - just used other saved filter that had it to create a new filter.

But now I don't have any saved filter that contains "Solution"; and if I have this issue twice, well - there will surely be a third time...

I saw people had similar questions for cloud, but non of the posted Workarounds 1,2,3 work in this case. Other people also proposed to have the exact match be the first result on top of the list.

Anyway, raising this as for me this issue is not fixed. If anyone has worked it out, please share how :)

Thanks in advance

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ex 2.JPG

 

 

1 answer

1 vote
Fabian Lim
Community Champion
April 29, 2022
Diana Karazlateva April 30, 2022

Thank you very much, Fabian!

Depending on the browser, some controls may be different, but that worked for me:

Example for "Status", just changed to what I was looking for:

  1. Perform an issue query or click "View all issues and filters" to cause a list of issues to be displayed.

  2. Click on the "Columns" dropdown.

  3. Scroll to the bottom of the list.

  4. Right-click on the text "Continue typing to refine further". (You can actually right-click anywhere in the Columns chooser, but this puts you close to the tag you're going to be looking for in step 6.)

  5. Select "Inspect" (on Chrome). This should open a browser development window to the right where you can inspect and modify the page's HTML.

  6. In the "Elements" window at the top of the inspection area (on Chrome), scroll down until you see an element titled "<select id="user-column-sparkler"...>".

  7. Expand "user-column-sparkler".

  8. Expand "optgroup label" within it.

  9. Scroll down until you find the node "<option title="Status" value="status">Status</option>" (It may be necessary to click "Show all nodes" to see it.)

  10. Right-click on that node and select "Add attribute". Type: selected="selected". The node should now read: 

    "<option title="Status" value="status" selected="selected">Status</option>"

  11. Click "Done" back in the column chooser widget.

  12. The "Status" column should now appear in your issues list. It should not be necessary to repeat this.

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