I have created an automation rule which states:
When an approval is required and the issue = "Change Request" Then send an email to Approvers.
I have set it to only one approver can approve for the request to change status but it is still not working and no email is being sent to the approver. I have a field called Approvers which has the default approver set to the person I want and it isn't working ?
My workflow also has waiting for approval set first.
why you dont set the aproveer as asignee?
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