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Not receiving email notifications only for a particular person

aagrawal
aagrawal March 25, 2022

only below user in our company account is  not receiving the mail when any issue is assigned or updated ........ All settings are correct.

[redacted]

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Andy Heinzer
Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 25, 2022

Hi,

I found this address was listed within a suppression list maintained by Atlassian. I have removed this email address from that list.  Please try again.  That user should be able to received notifications now.

Cheers,

Andy

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aagrawal
aagrawal March 25, 2022

much appreciated. 

it is working. 

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