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One of our user is not receiving any email from Jira. though other members of our team are able to receive it.
Hi @Sambit Martha ,
I recommend to use the 'Notification Helper' as described in this document (section 'Troubleshooting email notifications'):
https://support.atlassian.com/jira-cloud-administration/docs/configure-email-notifications
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@Sambit Martha - refer to the "Troubleshoot notifications in Jira" knowledge base article: https://confluence.atlassian.com/jirakb/troubleshoot-notifications-in-jira-203394737.html
That typically catches many common situations where users aren't getting emails from Jira. Good luck!
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