Not related user comment on Jira ticket

[EOS Hungary]

Hi all,

we have 1 ticket in project A which has 3 linked issues (1 causes, 2 caused by) in project B.

All tickets in project B has been closed by User A. 

Comments (internal) in ticket 1 in project A shows, that User B (who has no affiliation to tickets in project B at all) commented that these tickets has been closed.

User B is not assigned to or set to watch this ticket, he was only set to approve this ticket at the time of its creation.

User B says that he has not commented on this ticket and confused as to why this happened.

Do you guys have any clue as to why this happened?

Much appreciated!

Peter

[Nic Brough -Adaptavist- · Accepted solution]

The identical text on these makes me think there is a post-function, listener or automation picking up the change of status being made by B and commenting on a linked issue in A.

[Juan José Marchal Gómez · Accepted solution]

Hello,

this is done by an automation?

Do you have "switch user pluggin installed"?

Do you have "scriptrunner installed"?

Best regards!

[EOS Hungary]

Hi all,

this was indeed cause by an automation!

Thanks for the help!

Best regards,

Peter