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Not seeing Manage Rules for a Scrum Board in Next-Gen

Carol Schuler
Contributor
October 19, 2020

* I used to see Manage Rules option when clicking on "...." icon, now I dont see it.

* What I see now is "Manage Workflow" option. But when I selected Manage Workflow , it took me to Issue Type screen??

 

I need to be able to edit the old rules I had placed 2 weeks ago on my Board, now I have no way of managing or seeing any of the rules I have set up.

 

 

3 answers

1 accepted

1 vote
Answer accepted
blim
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 22, 2020

Hello @Carol Schuler & @Ibrahim Al-Taie Sorry about this. Rules are now part of the workflow editor that we're gradually starting to roll out! We've also added more rules as worfklow transitions are now available via the workflow editor. Please check out our new rules and share which rules are your favorite!

Let me know if you have any further questions. 

0 votes
Ibrahim Al-Taie October 21, 2020

Same exact problem for me

0 votes
Jack Brickey
Community Champion
October 19, 2020

Hi Carol, welcome to the Community. So I still see "manage rules". So maybe you are on a newer update than mine and either they have actually introduced workflows (yay) or simply changed the name. What else do you see when you "manage workflow"?

Carol Schuler
Contributor
October 19, 2020

It took me to Issue Type screen.....nothing to do with workflow at allScreenshot (67)_LI.jpg

Jack Brickey
Community Champion
October 19, 2020

well that is sure odd. I can't provide guidance beyond a) try another browser (expect same result), b) log out and back in and retry, c) contact Support.

Carol Schuler
Contributor
October 19, 2020

Thanks Jack. I have tried both a) and b), none worked.

I just submitted a ticket through Support, hopefully get this resolved soon.

 

thx

Jack Brickey
Community Champion
October 19, 2020

please keep us posted.

Nitzan Soreq October 20, 2020

I don't see the Manage Rules option anymore as well. 
It causes us a lot of issues - such as: tickets cannot transition to a different status since it relays on custom fields that were created in the "Manage Rules" which no longer exists! 

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Carol Schuler
Contributor
October 20, 2020

exactly my problem. I submitted a issue ticket to Jira support, and still waiting for an answer.

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