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NullPointerException trying to add an issue type screen scheme

Robin Garner
Robin Garner December 3, 2012

One of our users is getting a NullPointerException when trying at add n issue type screen scheme to an issue type. This is Jira 4.4.4, stack dump (from atlassian-jira.log) attached.

Caused by: java.lang.NullPointerException

2012-12-03 14:55:37,072 TP-Processor7 ERROR ajones2 895x23326x1 1x6tmn3 10.133.26.14 /secure/admin/ConfigureFieldScreen.jspa [webwork.util.ValueStack] query="/usedIn" {[id="null" type="5" va

lues=""]} {[id="usedIn" type="8" values=""]}

java.lang.reflect.InvocationTargetException

at sun.reflect.GeneratedMethodAccessor1129.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:597)

at webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:70)

at webwork.util.InjectionUtils.invoke(InjectionUtils.java:56)

at webwork.util.ValueStack.findValue(ValueStack.java:414)

at webwork.util.ValueStack.findValue(ValueStack.java:213)

at webwork.view.taglib.WebWorkBodyTagSupport.findValue(WebWorkBodyTagSupport.java:62)

at webwork.view.taglib.ParamTag.doEndTag(ParamTag.java:59)

at org.apache.jsp.secure.admin.views.issuefields.screens.configurefieldscreen_jsp._jspx_meth_ui_005fparam_005f0(configurefieldscreen_jsp.java:1099)

at org.apache.jsp.secure.admin.views.issuefields.screens.configurefieldscreen_jsp._jspx_meth_ui_005fcomponent_005f0(configurefieldscreen_jsp.java:1066)

at org.apache.jsp.secure.admin.views.issuefields.screens.configurefieldscreen_jsp._jspx_meth_page_005fparam_005f3(configurefieldscreen_jsp.java:1018)

at org.apache.jsp.secure.admin.views.issuefields.screens.configurefieldscreen_jsp._jspx_meth_page_005fapplyDecorator_005f0(configurefieldscreen_jsp.java:825)

at org.apache.jsp.secure.admin.views.issuefields.screens.configurefieldscreen_jsp._jspService(configurefieldscreen_jsp.java:149)

at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)

at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:386)

at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:313)

at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:260)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter$1.doFilter(DelegatingPluginFilter.java:66)

at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:25)

at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:74)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:42)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.seraph.filter.SecurityFilter.doFilter(SecurityFilter.java:75)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.seraph.filter.BaseLoginFilter.doFilter(BaseLoginFilter.java:150)

at com.atlassian.jira.web.filters.JiraLoginFilter.doFilter(JiraLoginFilter.java:70)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:77)

at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:63)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:46)

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3 answers

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Renjith Pillai
Renjith Pillai
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December 20, 2012

Appears to be same as the exception documented here - https://confluence.atlassian.com/display/JIRAKB/Unable+to+View+Screens+in+Project+Administration+Due+to+java.lang.NullPointerException

Can you try the resolution there?

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0 votes
Robin Garner
Robin Garner December 20, 2012

Integrity checker fixed a small number of errors.

User confirms that the problem is still there, but the error is different - stack trace is below:

regards,

Robin

--

2012-12-21 13:40:16,521 TP-Processor7 ERROR [500ErrorPage.jsp] Exception caught in 500 page null

java.lang.NullPointerException

at com.atlassian.jira.issue.fields.screen.issuetype.DefaultProjectIssueTypeScreenSchemeHelper.getProjectsForFieldScreenSchemes(DefaultProjectIssueTypeScree

nSchemeHelper.java:71)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:597)

at com.atlassian.multitenant.impl.MultiTenantComponentFactoryImpl$AbstractMultiTenantAwareInvocationHandler.invokeInternal(MultiTenantComponentFactoryImpl.

java:181)

at com.atlassian.multitenant.impl.MultiTenantComponentFactoryImpl$MultiTenantAwareInvocationHandler.invoke(MultiTenantComponentFactoryImpl.java:211)

at $Proxy240.getProjectsForFieldScreenSchemes(Unknown Source)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:597)

at com.atlassian.plugin.osgi.hostcomponents.impl.DefaultComponentRegistrar$ContextClassLoaderSettingInvocationHandler.invoke(DefaultComponentRegistrar.java

:129)

at $Proxy240.getProjectsForFieldScreenSchemes(Unknown Source)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:597)

at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:154)

at $Proxy240.getProjectsForFieldScreenSchemes(Unknown Source)

at com.atlassian.jira.projectconfig.contextproviders.ProjectScreensContextProvider.getScreenSchemes(ProjectScreensContextProvider.java:119)

at com.atlassian.jira.projectconfig.contextproviders.ProjectScreensContextProvider.getContextMap(ProjectScreensContextProvider.java:80)

at com.atlassian.jira.plugin.webfragment.CacheableContextProviderDecorator.initContextMap(CacheableContextProviderDecorator.java:70)

at com.atlassian.jira.plugin.webfragment.CacheableContextProviderDecorator.getContextMap(CacheableContextProviderDecorator.java:46)

at com.atlassian.plugin.web.descriptors.DefaultWebPanelModuleDescriptor$ContextAwareWebPanel.getHtml(DefaultWebPanelModuleDescriptor.java:141)

at com.atlassian.jira.projectconfig.tab.WebPanelTab.getTab(WebPanelTab.java:75)

at com.atlassian.jira.projectconfig.servlet.PanelServlet.outputTab(PanelServlet.java:163)

at com.atlassian.jira.projectconfig.servlet.PanelServlet.doGet(PanelServlet.java:136)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:617)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)

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RambanamP
RambanamP
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December 20, 2012

is permission scheme setted to project???

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0 votes
John Chin
John Chin
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 17, 2012

Hi Robin,

Can you try to do the integrity checker and see if there's any inconsistency in database.

If it's no error found, please kindly ask your server admin to try the following to clean up caches/works to narrow down the problem:

  1. Shutdown your Jira
  2. Remove the following directories as they will rebuild when you restart jira
    • jira-home-path/plugins/.osgi-plugins
    • jira-home-path/plugins/.bundled-plugins
    • jira-home-path/caches/indexes
    • jira-installation-path/work
  3. Restart Jira
  4. Reindex Jira

Hope it helps Merry Xmas.

Regards,

John

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