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Number of "In Progess" tickets per person

Humberto Test user1
Contributor
June 7, 2019

Let's suppose that the workflow is:

To Do <-> In Progress <-> Closed

 

It is possible to set a rule, to limit the number of "In progress" cases assigned to one person? 

 

The idea is: once someone set a ticket to "In progress", all other tickets where this person is assignee and status = In progress are automatically set to "To Do"

 

This will limit the number of "in progress" tickets per person to 1.

 

Thanks in advance.

 

Note:

Implementing a rule like this one, we are able to log work automatically.  (total Time time in "in Progress" status).

 

1 answer

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Answer accepted
Joe Pitt
Community Champion
June 7, 2019

Not out of the box. You would need a plugin or script. 

Humberto Test user1
Contributor
June 12, 2019

testing "automated-log-work-for-jira" and is working pretty fine.

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