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Offshore members are not getting jira email notifications

Spruha_Shah October 28, 2019

One of the offshore team doesnt get emails when an issue is created. Our offshore users use different IDs to log into jira but even with those ids in the notification scheme they are not getting emails when an issue gets created, updated, deleted. 

1 answer

0 votes
Gikku
Community Champion
October 28, 2019

Hi @Spruha_Shah 

Do they have 'Browse projects' permission to the project. ?

Spruha_Shah October 28, 2019

I just granted "Anyone" for Browse projects permission. Now i will give it a try. 

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