Open a JIRA Ticket direclty via HTML link

[Julian Weiss]

Hi guys,

I wanted to create a HTML link to directly create a ticket on my JIRA (hosted at atlassian) with certain parameters. I saw the tutorials but they do not work in my Jira.

Did something change?

I used the link:

https://XXX.atlassian.net/secure/CreateIssueDetails!init.jspa?pid=10010

Even when I add further details like:

https://XXX.atlassian.net/secure/CreateIssueDetails!init.jspa?pid=10010&issuetype=4

the details are not added. I always receive the same window stating the same error messages. I tried to add labels, components. None does work. I always see this screen (see down below).

I tried to change the issuetype from 1- 10. nothing happens. Even a summary is not integrated. It only takes the PID number correctly.

Do I miss something here? What did I wrong?

[Payne]

Like Danyal asks, is 4 a valid issue type? All of ours are >= 10000; try visiting https://BASEURL/secure/admin/ViewIssueTypes.jspa and hover over the Edit links to see the issue type IDs.

-Payne

[Danyal Iqbal]

Which version of jira is this?

May I see the query string?

Is the user allowed to create issues for the BSC tech project?

Is issue type 4 available in this project?

As jira already said- Please contact your jira administrators.