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Original Estimate Jira field not mapping for CSV Import

Christian
Contributor
April 10, 2025

When importing from CSV to an existing Jira software project, the Original Estimate Jira field isn't an option in the dropdown.

 

Screenshot 2025-04-10 at 1.01.05 PM.png

2 answers

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Christian
Contributor
April 15, 2025

I'm not sure what the fix was but this issue is resolved now. To sum it up, it's important to make sure the CSV data lines up with Jira fields, including the date format. I think the validation caused other errors making the import unsuccessful. Also important as @Akhand Pratap Singh mentioned is to make sure your work items support Time Tracking.

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Akhand Pratap Singh
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April 10, 2025

Hi @Christian ,

Good day, welcome to Atlassian Community

Are you using this import functionality from Advanced issue search (Import issues from CSV) or through admin panel (System > External System Import)

If using it via Advanced issue search, can you please confirm if original estimate field is available in create screen, if not try adding the original estimate in the create screen and test again.

 

Christian
Contributor
April 10, 2025

I tried this through Filters and then 'Import issues from CSV' from the ... menu.Screenshot 2025-04-10 at 2.19.08 PM.png

Christian
Contributor
April 10, 2025

And looking at this more closely, I believe I ended up in System > External System Import. I have not tried Advanced issue search yet.

Akhand Pratap Singh
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April 10, 2025

@Christian ,

Then Solution would be if trying via Filters (as per the screen shot, you seem to be following that) try adding original estimates field in the create issue screen first

Christian
Contributor
April 11, 2025

When hitting Create at the top of the screen, the Original Estimate field already exists.Screenshot 2025-04-11 at 8.35.19 AM.png

Akhand Pratap Singh
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April 11, 2025

As error sates the "The value original estimate is invalid"

In the CSV are you entering Values in Seconds? Please make sure you enter values in seconds.

Refer:

How to import the Original Estimate Field using CSV? | Automation | Atlassian Support

Christian
Contributor
April 11, 2025

I am using seconds. Here's a snapshot of theScreenshot 2025-04-11 at 10.16.02 AM.png example csv file I'm using to test with.

Christian
Contributor
April 11, 2025

When I upload the example csv file, I get the error when just mapping the Jira field. When searching from the dropdown "Original estimate", it does not exist.

Christian
Contributor
April 13, 2025

I've opened a ticket with Atlassian Support.

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