Other Project members cannot see Backlog, Board or Roadmap (Team-Managed)

[Jeff Wayne]

I've added a few folks to my team-managed project but they cannot see Backlog, Board or Roadmap.  I originally added them with the role "Member" but I changed them to "Administrator" and they still cannot see them.

I do not see any way to establish permissions specifically on these areas...what am I missing?

[Ahmed Arslan]

Hi @Jeff Wayne

Those members needs to have access to jira-software. Make sure if you have added them to the jira-software group (which allows them to access product [in this case it'll be jira-software])

Let me know if this helped you.

Thanks,
Ahmed

[Jack Brickey]

Can you go to project settings and look at Access. Check if these users are listed as Members. 

[Jack Brickey]

It doesn’t make since that they cannot see this as members. Can you check another project?

[Jack Brickey]

@Jeff Wayne ,

did you get this working?

[Jeff Wayne]

Still waiting on confirmation from the user. Thx!