Other page images blocked by JIRA's tomcat

[Darly Senecal-Baptiste]

Hi Community:

I had installed JIRA as WAR installation. Alongside, I have couple of webpages stored at the same server as JIRA's

I made the JIRA url configuration, through the server.xml

• https://jira.example.com/or https://jira.example.com/jira
  
  
  
• https://jira.example.com/abc
• https://jira.example.com/xyz

The problem I have is when JIRA either up or down, user cannot see images for the abc or xyz pages. Is there is a way to fix this?

Thanks

[Darly Senecal-Baptiste · Accepted solution]

I made the following workaround:

Since jira and the other pages are running behind of a SSL Offloader. Also, this issue doesn't have anything to do with JIRA's tomcat.

The only workaround that I made is at the non-jira pages code, I nded just to set the absolute URL of the image (http://jira/.server.name/path/to/the/image.png).

Thanks

[Jobin Kuruvilla [Adaptavist]]

Did you change the base URL of the JIRA instance under Administration > General Configuration?

[Darly Senecal-Baptiste]

Jobin, I didn't change the Base URL.

[Jobin Kuruvilla [Adaptavist]]

You have to change it to match what you are using the to access the instance. Maybe you can give it a try?

[Andris Grinbergs]

What do you mean with "cannot see"? Error 404?

[Darly Senecal-Baptiste]

Hi Andris:

When I mean "cannot see", I mean about the images (logos, pictures). If I access to the server URL through http. I can see the images correctly. However, throught https, those images cannot be viewed.

[Andris Grinbergs]

Most likely you have image on HTTP(instead of HTTPS).

If you made link in Jira to Image : http://jira.example.com/abc/abc.jpg, and open https://jira.example.com/jira you will not see abc.jpg because browser blocks it. (All the links should be HTTPS.)

[Darly Senecal-Baptiste]

What if if the image is saved at the server (does not have url). What I mean, that the image is located at the server directory (like src=/path/to/image.jpg)