It has moved our cards into an order that doesn't make sense instead of allowing us to prioritize them ourselves. How do we fix this?
check the board filter and see if you have Order by Rank
Board settings > General > board filter
Sounds like your board was copied and shared between projects if it is affecting all projects. You should start by double checking to see how it is shared to understand the impact of the changes.
Assuming you are in a classic project, the below link will bring you to board settings documentation which can help you change the settings back to what you previously had.
https://support.atlassian.com/jira-software-cloud/docs/configure-a-classic-board/
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