Our admin left our company

[Shinya]

Hi,

Our admin left our company and we have no admin users.
We have already checked the following answer

Solved: Recover Jira admin account (atlassian.com)

But it says
 "Only Jira Software admins, billing contacts, and technical contacts can create support requests for Jira Software."
and we can't ask the Atlassian staff.

How can we proceed?

Thanks,
Shinya

[Ollie Guan]

Hi @Shinya ,

You need to provide some valid information and contact the support team.

https://www.atlassian.com/company/contact/purchasing-licensing?redirectSource=sac-wac-redirect#/