Our starnursing.atlassian.net was paused and we need to re-activate!!!

[Amy G Allee]

Multiple emails have been sent to reactive our account, but no one has gotten back to us. Any Advise?

Here is what pops up when I try go to our company's portal:

Page unavailable

Your Atlassian Cloud site is currently unavailable.

Please check Atlassian Status for known problems.
If there are no known problems and your page hasn't appeared again in 5-10 minutes then please contact our support team.

Atlassian Status   Contact Support

[Pramodh M · Accepted solution]

Hi @Amy G Allee 

Welcome to the community!!

Raise a support ticket, Atlassian support team will help in activating the site again.

Thanks,

Pramodh

[Carlos Garcia Navarro]

Yeah, you can contact support here: https://support.atlassian.com/contact/#/

What is the message when you click on 'Atlassian Status'? Any extra details?