PACT - Contract Management

[IT Group]

Pact - Contract Management shows an active trial however it doesn't show up anywhere else in Jira for me to begin configuring anything. I've checked projects and issues types and nothing.

[Shivam Sharma]

To access Pact, follow these steps:

1. Select the project in which you want to use Pact.
2. Find the "Pact Home" button: It's located in both the Apps section and the left sidebar of your project page.
3. Go to the Pact Home Page: Click on the "Pact Home" button.
4. Initial Configuration: On the Pact home page, click the "Configuration" button to start the initial setup process.
5. Choose Configuration Type: During the configuration, select the type of issues you want to use as requirements, negotiation, and other custom fields you want to set up according to your project needs.
6. Post-Configuration: After completing the initial configuration, you can start creating and managing contracts directly within your projects.

We're committed to improving Pact and making it more user-friendly. Thank you for your patience and for choosing Pact. If you need any further assistance, feel free to reach out to us at support@optimizory.com.

For a detailed walkthrough, you can watch our demo video here: Pact Demo Video.

Best regards,
Shivam
Optimizory Support Team

[Trudy Claspill]

Hello @IT Group 

Welcome to the Atlassian community.

Can you show us the screen image where you are seeing that you have an active trial?

Can you confirm that you are using a Jira Server or Jira Data Center environment vs. a Jira Cloud environment? If you click on the Help button near your avatar in the menu bar of Jira, what information do you get?

Have you reviewed the documentation for the plugin?

https://optimizory.atlassian.net/wiki/spaces/CM/overview

[IT Group]

I have reviewed the documentation. It states to go to the Pact - Home Page to begin configuration, however there is no Pact - Home

Below is proof it is enabled and active. This is Jira Data Center.

The second screenshot is from their documentation

Page to go to.  

[Trudy Claspill]

Hello @IT Group 

Thank you for that additional information.

What version of Jira DC are you using?

When you click on the Configuration button what happens? I tried it on Jira DC 9.4.11. When I clicked on that button it took me to a settings screen for PACT within the Project settings.

https://baseURL/plugins/servlet/project-config/{Project-Key}/pact-settings