PagerDuty Plug-in on all ticket type - How do you limit to Incidents only
David Oosting
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Currently I have added the PagerDuty plug-in to create Incident Tickets when an alert occurs. Per ITIL, you don't need a Problem/Service Request type ticket for an Incident unless you need to link your incident to your Problem. The PagerDuty app puts the field in the ticket even though its not configured for the ticket type. How do you exclude the field from those ticket types.
Attempt to configure the Jira Ticket form shows no PagerDuty Field.
