Per Automation einen Vorgang anlegen und Zeit zuweisen

[Martin Hirsch]

Hallo,

ich benötige einen Automation welche den Benutzer nach einer Zeit fragt, einen Vorgang anlegt und diese Zeit dann ins Worklog einträgt. Ich finde aber keine Möglichkeit das über die Felder zu lösen. Gibt es noch eine andere Möglichkeit?

[Bill Sheboy]

Hi @Martin Hirsch 

What have you tried thus far to solve this?

If you have an automation rule that is not working as expected, context is important for the community to help.  Please post the following:

• what type of project are using
• an image of your complete rule
• an image of the audit log details
• explain what is not working as expected

If you have not created a rule yet, I encourage you to try to do so.  To get you started, your rule could use a Manual Trigger, requesting an input value from the person running the rule.  Then rule actions may be used to create the work item and log the work item or set the original estimate.

Please see this documentation to help you get started:

• https://support.atlassian.com/cloud-automation/docs/jira-cloud-automation/
• https://support.atlassian.com/cloud-automation/docs/jira-automation-triggers/#Manual-trigger-from-issue
• https://support.atlassian.com/cloud-automation/docs/jira-automation-actions/#Create-issue

Kind regards,
Bill

[Martin Hirsch]

Das ist die Automation bisher. Allerdings habe ich das Problem, dass die Zeit dann immer auf den auslösenden Vorgang protokolliert wird, statt auf den gerade erzeugten

[Bill Sheboy]

Thanks for that information, @Martin Hirsch 

When you create a work item in the rule, and then want to access it for updates, the rule needs to branch to it first:

• trigger: manual, with your input
• action: create work item, for the task
• branch: to most recently created work item
  • action: log work