Picklist Value Disappears After a Day in Jira ticket

[Shiwanshu Singh]

Hi Jira community! Facing below issue
"Selected picklist value in Jira ticket disappears after a day, displaying 'None'. Any ideas why?"

[Bill Sheboy]

Hi @Shiwanshu Singh -- Welcome to the Atlassian Community!

Please find an example issue where the field was cleared and then review the issue history.  That may explain what (or who) cleared the value from the field.

Kind regards,
Bill

[Valerie Knapp]

Good shout @Bill Sheboy !

[Valerie Knapp]

Hi @Shiwanshu Singh , welcome to the Atlassian Community and thanks for your post. 

Please can you tell us more about this project? Is it company-managed or team-managed? 

What kind of of project is it? What are people supposed to indicate in the field? When did you notice this behaviour started happening? 

Thanks for your patience with an the questions. It helps to have more context so we can support you to troubleshoot the problem. 

Best wishes