Please help to create one default Jira user for the Jira ticket creation using automation tool

[shivani.shirguppi]

Please help to create one default Jira user for the Jira ticket creation using automation tool. How can this be done in Jira server?

[Craig Nodwell]

Hi @shivani.shirguppi welcome to  the community.  As mentioned create a service account.  In your permission scheme only allow that user to create issues. Or... On your workflows you can put a condition in the create transition to only allow this user to create the issue.  There are a few different ways you could handle this situation.  Could you please describe your ask in more detail.

[Ste Wright]

Hi @shivani.shirguppi 

Just create a Service Account? A user who is not a human user, but has their own account, name, password, email, etc.

You could give this user access to create issues in all Projects via Permission Schemes?

Ste