Plugins update error

[Musku Nagaraju]

Hi Team,

I am trying to update my plugins (any) versions, but I am getting like An unexpected error occurred. Refer to the logs for more information.

Note ; we are recently migrated data from cloud to server, post data migrate I am getting this error.

java.lang.RuntimeException: Failed to parse AuditLogEntry from JSON string: {"userKey":"","accountId":"anonymous","date":1564669845515,"i18nKey":"upm.auditLog.install.plugin.success","entryType":"PLUGIN_INSTALL","params":["Jira Spreadsheets","com.atlassian.jira.spreadsheets","1.0.4-AC"]}
at com.atlassian.upm.core.log.PluginSettingsAuditLogService$3.apply(PluginSettingsAuditLogService.java:235)
at com.atlassian.upm.core.log.PluginSettingsAuditLogService$3.apply(PluginSettingsAuditLogService.java:226)
at com.google.common.collect.Iterators$6.transform(Iterators.java:785)
at com.google.common.collect.TransformedIterator.next(TransformedIterator.java:47)
at com.google.common.collect.ImmutableList.copyOf(ImmutableList.java:273)
at com.google.common.collect.ImmutableList.copyOf(ImmutableList.java:234)
at com.atlassian.upm.core.log.PluginSettingsAuditLogService.purgeEntryStringsAndTransform(PluginSettingsAuditLogService.java:225)
at com.atlassian.upm.core.log.PluginSettingsAuditLogService.saveEntryAndPurge(PluginSettingsAuditLogService.java:158)
at com.atlassian.upm.core.log.PluginSettingsAuditLogService.log(PluginSettingsAuditLogService.java:88)
at com.atlassian.upm.core.log.PluginSettingsAuditLogService.logI18nMessageWithUserKey(PluginSettingsAuditLogService.java:79)
at com.atlassian.upm.core.log.PluginSettingsAuditLogService.logI18nMessage(PluginSettingsAuditLogService.java:67)
at com.atlassian.upm.core.install.DefaultPluginInstallationService.logInstalled(DefaultPluginInstallationService.java:264)
at com.atlassian.upm.core.install.DefaultPluginInstallationService.logResult(DefaultPluginInstallationService.java:246)
at com.atlassian.upm.core.install.DefaultPluginInstallationService.execute(DefaultPluginInstallationService.java:130)
at com.atlassian.upm.core.install.DefaultPluginInstallationService.install(DefaultPluginInstallationService.java:97)
at com.atlassian.upm.install.UpmPluginInstallationService.install(UpmPluginInstallationService.java:117)
at com.atlassian.upm.impl.SelfUpdateControllerImpl.prepareSelfUpdate(SelfUpdateControllerImpl.java:157)
at com.atlassian.upm.core.rest.resources.install.InstallTask.installFromFile(InstallTask.java:134)
at com.atlassian.upm.core.rest.resources.install.InstallFromUriTask$1.apply(InstallFromUriTask.java:56)
at com.atlassian.upm.core.rest.resources.install.InstallFromUriTask$1.apply(InstallFromUriTask.java:47)
at com.atlassian.upm.api.util.Either$Right.fold(Either.java:173)
at com.atlassian.upm.core.rest.resources.install.InstallFromUriTask.executeTask(InstallFromUriTask.java:46)
at com.atlassian.upm.core.rest.resources.install.InstallTask.run(InstallTask.java:81)
at com.atlassian.upm.core.async.AsynchronousTaskManager.executeTask(AsynchronousTaskManager.java:124)
at com.atlassian.upm.core.async.AsynchronousTaskManager$1.call(AsynchronousTaskManager.java:102)
at com.atlassian.upm.core.async.AsynchronousTaskManager$1.call(AsynchronousTaskManager.java:99)
at com.atlassian.sal.core.executor.ThreadLocalDelegateCallable.call(ThreadLocalDelegateCallable.java:38)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at java.lang.Thread.run(Thread.java:748)
Caused by: org.codehaus.jackson.map.exc.UnrecognizedPropertyException: Unrecognized field "accountId" (Class com.atlassian.upm.core.log.AuditLogEntryImpl), not marked as ignorable
at [Source: java.io.StringReader@b2c415e; line: 1, column: 213] (through reference chain: com.atlassian.upm.core.log.AuditLogEntryImpl["accountId"])
at org.codehaus.jackson.map.exc.UnrecognizedPropertyException.from(UnrecognizedPropertyException.java:53)
at org.codehaus.jackson.map.deser.StdDeserializationContext.unknownFieldException(StdDeserializationContext.java:267)
at org.codehaus.jackson.map.deser.std.StdDeserializer.reportUnknownProperty(StdDeserializer.java:673)
at org.codehaus.jackson.map.deser.std.StdDeserializer.handleUnknownProperty(StdDeserializer.java:659)
at org.codehaus.jackson.map.deser.BeanDeserializer.handleUnknownProperties(BeanDeserializer.java:1385)
at org.codehaus.jackson.map.deser.BeanDeserializer._deserializeUsingPropertyBased(BeanDeserializer.java:920)
at org.codehaus.jackson.map.deser.BeanDeserializer.deserializeFromObjectUsingNonDefault(BeanDeserializer.java:739)
at org.codehaus.jackson.map.deser.BeanDeserializer.deserializeFromObject(BeanDeserializer.java:683)
at org.codehaus.jackson.map.deser.BeanDeserializer.deserialize(BeanDeserializer.java:580)
at org.codehaus.jackson.map.ObjectMapper._readMapAndClose(ObjectMapper.java:2732)
at org.codehaus.jackson.map.ObjectMapper.readValue(ObjectMapper.java:1863)
at com.atlassian.upm.core.log.PluginSettingsAuditLogService$3.apply(PluginSettingsAuditLogService.java:231)
... 30 more
2019-08-14 19:35:17,879 UpmAsynchronousTaskManager:thread-1 ERROR support 1096x1137x3 182i94n 0:0:0:0:0:0:0:1 /rest/plugins/1.0/available/featured [c.a.upm.impl.SelfUpdateControllerImpl] Unable to install self-update plugin: java.lang.RuntimeException: Failed to parse AuditLogEntry from JSON string: {"userKey":"","accountId":"anonymous","date":1564669845515,"i18nKey":"upm.auditLog.install.plugin.success","entryType":"PLUGIN_INSTALL","params":["Jira Spreadsheets","com.atlassian.jira.spreadsheets","1.0.4-AC"]}

[Musku Nagaraju]

Hi Team,

Can any one help me on this issue?

[Jackson_Chan]

I am having the exact same issue... any one?