Hi,
We are trying to achieve a result where we should be able to limit the create issue type list to only one value and making it as a read-only field depending upon the selected board from the JIRA Project on clicking the create issue. We're currently using Jira 8.3.2. Any Suggestions?
Thanks in advance.
Hi @Gowri_Sankar Issue Type list are part of an Issue Type Scheme. And the Scheme is attached at the project level. There is not way to make the list dynamic at all.
So, one suggestion would be to default to the one you want used in the Issue Type Scheme. And then put a validator on the Create transition in your workflow to not allow the issue type to be any of the other types. Clunky, but that should work.
The list of available issue types is determined by the project you are creating the issue for.
Boards are a view of a selection of issues, they can't determine what you can create.
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Thank you for the suggestion. In this case, then is it possible to limit the issue type based on the user role logged in and not on the type of boards we choose?
Kindly advise.
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No, the issue type is determined by the project settings.
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Hello @Gowri_Sankar
What do you mean with "issue type list"? I don't know if you mean a list where you can select different options that it is in a screen or change fields depending on what screen you want. It is however not possible without any plugins (to my knowledge atleast) to dynamically change these things based on what board you are using.
You could however change the content of a screen by connecting it to different issue types. What I mean by the last sentence is that you can make stuff unique on an issue type basis, not between boards.
The list content is more difficult, since a list only can have a single context on a project basis. So it's not possible to have different options in the same project on different issue types. If thats what you want to do, you would have to create additional custom fields or new projects.
If you want some help with showing different fields on a screen, I would recommend checking out https://confluence.atlassian.com/adminjiraserver072/defining-a-screen-828787840.html
if it's regarding list options/content, I would read more about https://confluence.atlassian.com/adminjiracloud/adding-editing-and-deleting-a-custom-field-776636410.html
I hope that this will guide you to solving your issue!
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Thanks. Here, the issue type list refers to the (bugs, feature, epic or task) that can be created against each board in a project that appears on clicking create issue. So we are trying to achieve that if we create a issue under board name XXXX, then issue type should display only Bug and the field should be a read only.
Similarly, if an issue needs to be created for board YYYY, the issue type should be Task by default and should be read only.
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