Possible bug? JQL of status not working by name
Hello:
We have a rather large instance of Jira Cloud, and I have a user who could not use the WAS operator to search for a particular Status...by the name.
The status: In Review
JQL Query: project = "FR" and status was "In Review"
When we tried other statuses in the same project (In Progress and Prioritised) we get results.
I went to the Statuses and found the ID of the status (16412) and when I search by that ID #, I get returns:
JQL Query: project = "FR" and status was 16412
When I tried different operators (=) for this status, I also get results:
For some reason this WAS operator does not like In Review for the name of the status.
While troubleshooting with my user, we found out another Status (Ready to Review / 11100) is also encountering this same glitch.
I didn't know if others had experienced this issue.