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Post creation adding attachment, blocking workflow

philipf
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June 25, 2024

On jira cloud, I have

- Workflow which has at the second column (status) a requirement that an attachment is added

- the first column (status), is for people to submit tickets and work on them.

- the second status has a bunch of required fields added to move to that status.

Issue

- I can update any of the other required fields and they go through, however when I add an attachment to the ticket after created, it tells me the ticket can't be moved because no attachement?

1 answer

0 votes
YY Brother
Community Champion
June 25, 2024

Hi @philipf 

Please show us your workflow configuration for "Workflow which has at the second column (status) a requirement that an attachment is added".

Thanks,

YY哥

philipf
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June 25, 2024

Here is an image of the specific transition and the validator I am using.

Overall workflow is in the second image.

screencapture-convergemarketing-atlassian-net-secure-admin-workflows-ViewWorkflowTransition-jspa-2024-06-25-14_32_57.png

screencapture-convergemarketing-atlassian-net-secure-admin-workflows-WorkflowDesigner-jspa-2024-06-25-14_34_15.png

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