Hello,
There is a requirement to trigger a persistent custom email to a specific user (in this case "Manager" is the custom User Picker field we created) for following condition:
- custom field 'Laptop' needs to have 1 of 3 values selected: Windows, Macbook Pro, Macbook Air
This email would be persistently sent to the Manager's mailbox until he has selected 1 of the 3 values for the type of Laptop i.e. Windows, Macbook Pro, Macbook Air
I am stuck on the Condition and Configuration part as I am unsure how to properly write it out. The attempts I have made have unfortunately failed.
Manager custom field ID = 10237
Laptop custom field ID = 13630
Windows value - selectedValue=16383
Macbook Pro - selectedValue=16384
Macbook Air - selectedValue=16385
Email template:
Dear $issue.getCustomFieldValue("customfield_10237"),
The ${issue.issueType.name} ${issue.key} requires your attention.
Description: $issue.description
Custom field value: <% out <<
issue.getCustomFieldValue(
com.atlassian.jira.component.ComponentAccessor.getCustomFieldManager().getCustomFieldObjectByName("TextFieldB")
) %>
Regards,
CIT
Hope this enough information to get an idea of what I am working on.
Thank you,
Robert