Pre defined template ticket

[Suma Pralhad Kustagi]

Hi,

    Can you let me know we are  able to pre define a template when user create a new jira ticket for Jira server.

Regards,
Suma

[KAGITHALA BABU ANVESH · Accepted solution]

Hello @Suma Pralhad Kustagi ,

Predefined means, every time any user tried to create a issue, it should display some of the fields by default without going to configure fields ? 

Being a Jira Project Admin / Admin. 

whatever fields you choose when creating a issue same fields will be applied to all the other users, This is my assumption only.

[Suma Pralhad Kustagi]

Hi Anvesh,

     I gone through some posts , i also see that there are some add-ons available. So wanted to check if any free plug-in available.

Regards,

Suma

[KAGITHALA BABU ANVESH]

Hi Suma,

You can check these below.

Issue Templates for Jira 

Easy Templates for Jira Issues 

Smart Issue Templates for Jira 

[Suma Pralhad Kustagi]

Hi Anvesh,

    Thank you for the details.

[Daniel Ebers]

While all of the linked Apps provides value they are not free and require payment.
Depending on how tight budget is and what you expect from a solution HTML links could suffice. When an user clicks on them the screen is pre-filled with data provided by the link.

On the other hand, you would need to place the link "somewhere", on a webpage, or in an e-mail - so, yes, it is a good solution but not the prettiest.

You can read more here:
https://confluence.atlassian.com/jirakb/how-to-create-issues-using-direct-html-links-in-jira-server-159474.html

[Dassy Johnson]

That's very nice. I really want to know is their any major disadvantages while using this?