Prevent externals to create ticket in company based project

[Ana Tanaskovic]

Hi team, is there a possibility to prevent people outside the team from creating tickets in company based project?
Thank you 

[Nikola Perisic · Accepted solution]

Welcome @Ana Tanaskovic 

Jira doesn't support Teams rather you can create a new group, include your team members in a group and include them to Create Issues permission and only leaving to that group.

[Ana Tanaskovic]

Thank you @Nikola Perisic
Do I need to have Jira admins permissions for this to do?
Do you have any official documentation that I can follow?

[Nikola Perisic]

@Ana Tanaskovic yes, you need to be the Jira admin to edit the permission scheme. Also, check if this is the default scheme and if there are any shared projects with this one. If this is the case, you should create a new permission scheme (copy the default one so you don't have to do anything from scratch).

For creating a group:

Go to Settings > User management > Groups and from there create a new group

For editing a permission scheme - applied to the new UI:

You also need to be the project administrator to see the project settings option. From there click on project settings > permissions > edit

Find the Create Issues permission > Update and select your group 

And you are done.

[Ana Tanaskovic]

Thank you soo much @Nikola Perisic . 
These are very useful information.

Have a nice rest of the day :)