Priority Icons - Not Updating - Server install - 8.0.2

[Nadine Harvey]

With the latest updates of JIRA there are new icons for priorities.

I had expected that my existing "default" icons and scheme would have updated automatically with the update but they didn't.

I went to System > Issues > Priorities to adjust the icons linked to each priority.  Saved.  The icons still don't update.

Is there a step required that we missed in the upgrade process to force the icons to update throughout?

[JP _AC Bielefeld Leader_]

Hi Nadine,

we had that issue, too. Even when setting/reselecting the icons it didn't work as always the "old" filename was shown in the mapping dialog. Solution: Select ANOTHER filename (a difference only in the filename extension eg. png -> svg is NOT recognized), save and then select the proper icon you like.

Example:

Priority Minor: Icon minor.png

Select eg. medium.png, Save the dialog

Select minor.svg Save the dialog

This worked for us. Still a bug, though...

Best

JP

[Richard Cross]

Didn't work for me in Jira 8.5.3.  No matter what I select, as soon as I go back to the correct image, the old image is displayed.

[Maik Winter]

What is if you reload the webpage with STRG+F5? Maybe is it a caching issue...

[JP _AC Bielefeld Leader_]

Pleasure, please accept the answer.

Best

JP

[Nadine Harvey]

Hi JP,

Thank you.  I checked to ensure the files were stored in the location first but then just changed the file extension manually and they now show up as expected.

Thanks for the help.