Problem Dashboard error for certain user on Chrome. Exception: Uncaught ReferenceError: require is not defined

[thomas_ricaud]

Hi,

certain user get a blank screen and the following error when accessing an AgileDashboard. It works for other.

We tried clearing the cache but no luck.

I search the web for help but didn't get any answer.

An error occurredHide…(6)

Please try refreshing the page, or contact your administrator / Atlassian Support if the problem continues.

Details

1.  

• Exception: Uncaught ReferenceError: require is not defined
• Resource: http://hra-jira.ptx.fr.sopra/s/e0956d4a170700e648ffcf35fbc5624e-CDN/en_US-j3ocbs/64026/54/2.1/_/download/batch/com.atlassian.jira.jira-tzdetect-plugin:tzdetect-lib/com.atlassian.jira.jira-tzdetect-plugin:tzdetect-lib.js?locale=en-US
• Line: 2
• Column: 13

1.  

• Exception: Uncaught ReferenceError: Calendar is not defined
• Resource: http://hra-jira.ptx.fr.sopra/s/d41d8cd98f00b204e9800998ecf8427e-CDN/en_US-j3ocbs/64026/54/1.0/_/download/batch/jira.webresources:calendar-en/jira.webresources:calendar-en.js
• Line: 2
• Column: 1

1.  

• Exception: Uncaught TypeError: AJS.$ is not a function
• Resource: http://hra-jira.ptx.fr.sopra/s/d41d8cd98f00b204e9800998ecf8427e-CDN/en_US-j3ocbs/64026/54/6.3.9/_/download/batch/com.atlassian.jirafisheyeplugin:css/com.atlassian.jirafisheyeplugin:css.js
• Line: 2
• Column: 5

1.  

• Exception: Uncaught TypeError: Cannot read property 'init' of undefined
• Resource: http://hra-jira.ptx.fr.sopra/secure/RapidBoard.jspa
• Line: 132
• Column: 32

1.  

• Exception: Uncaught TypeError: AJS.$ is not a function
• Resource: http://hra-jira.ptx.fr.sopra/secure/RapidBoard.jspa
• Line: 154
• Column: 9

Environment

Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/45.0.2454.101 Safari/537.36

Stack trace

• ReferenceError: require is not defined
• at http://hra-jira.ptx.fr.sopra/s/e0956d4a170700e648ffcf35fbc5624e-CDN/en_US-j3ocbs/64026/54/2.1/_/download/batch/com.atlassian.jira.jira-tzdetect-plugin:tzdetect-lib/com.atlassian.jira.jira-tzdetect-plugin:tzdetect-lib.js?locale=en-US:2:13
• at http://hra-jira.ptx.fr.sopra/s/e0956d4a170700e648ffcf35fbc5624e-CDN/en_US-j3ocbs/64026/54/2.1/_/download/batch/com.atlassian.jira.jira-tzdetect-plugin:tzdetect-lib/com.atlassian.jira.jira-tzdetect-plugin:tzdetect-lib.js?locale=en-US:2:4374

Best regards,

[Kai Yang]

HI,

I meet the same Error

this may help you 

https://ecosystem.atlassian.net/browse/AC-1000