Problem from Deploy snapshot(import project)

[Alex]

Hi, community atlassian!
I encountered a problem in plugin "Configuration Manager".

When i trying to deployng snapshot(zip arhive) , that get ERROR:
"zip END header not found"

java.io.IOException: Failed to parse snapshot archive '/var/atlassian/application-data/shared-home/import/RDY_snap_config_2023_12_20_v4.zip'.
	at com.botronsoft.jira.rollout.impl.SnapshotUnzippingServiceImpl.parseArchive(SnapshotUnzippingServiceImpl.java:135)
	at com.botronsoft.jira.rollout.impl.SnapshotUnzippingServiceImpl.initiateOperation(SnapshotUnzippingServiceImpl.java:75)
	at jdk.internal.reflect.GeneratedMethodAccessor20542.invoke(Unknown Source)
	at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.base/java.lang.reflect.Method.invoke(Method.java:566)
	at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:344)
	at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:56)
	at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:60)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)
	at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:137)
	at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:124)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)
	at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:70)
	at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:53)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)
	at org.eclipse.gemini.blueprint.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:57)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)
	at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:137)
	at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:124)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)
	at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:215)
	at com.sun.proxy.$Proxy11208.initiateOperation(Unknown Source)
	at com.botronsoft.jira.rollout.rest.internal.snapshot.FileSnapshotResource.extractSnapshotModelFromFile(FileSnapshotResource.java:145)
	at com.botronsoft.jira.rollout.rest.internal.snapshot.FileSnapshotResource.uploadSnapshotFromServer(FileSnapshotResource.java:125)
	at jdk.internal.reflect.GeneratedMethodAccessor20616.invoke(Unknown Source)
	at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.base/java.lang.reflect.Method.invoke(Method.java:566)
	at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$ResponseOutInvoker.lambda$_dispatch$0(DispatchProviderHelper.java:181)
	at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper.lambda$invokeMethodWithInterceptors$0(DispatchProviderHelper.java:81)
	at com.atlassian.plugins.rest.common.interceptor.impl.DefaultMethodInvocation.invoke(DefaultMethodInvocation.java:53)
	at com.botronsoft.jira.rollout.impl.rest.authorization.PermissionResourceInterceptor.checkPermissions(PermissionResourceInterceptor.java:43)
	at com.botronsoft.jira.rollout.impl.rest.authorization.PermissionResourceInterceptor.intercept(PermissionResourceInterceptor.java:27)
Caused by: java.util.zip.ZipException: zip END header not found
	at java.base/java.util.zip.ZipFile$Source.zerror(ZipFile.java:1607)
	at java.base/java.util.zip.ZipFile$Source.findEND(ZipFile.java:1497)
	at java.base/java.util.zip.ZipFile$Source.initCEN(ZipFile.java:1504)
	at java.base/java.util.zip.ZipFile$Source.<init>(ZipFile.java:1308)
	at java.base/java.util.zip.ZipFile$Source.get(ZipFile.java:1271)
	at java.base/java.util.zip.ZipFile$CleanableResource.<init>(ZipFile.java:733)
	at java.base/java.util.zip.ZipFile$CleanableResource.get(ZipFile.java:850)
	at java.base/java.util.zip.ZipFile.<init>(ZipFile.java:248)
	at java.base/java.util.zip.ZipFile.<init>(ZipFile.java:177)
	at java.base/java.util.zip.ZipFile.<init>(ZipFile.java:191)
	at com.botronsoft.jira.rollout.impl.SnapshotUnzippingServiceImpl.getSnapshotConfigurationFile(SnapshotUnzippingServiceImpl.java:176)
	at com.botronsoft.jira.rollout.impl.SnapshotUnzippingServiceImpl.parseArchive(SnapshotUnzippingServiceImpl.java:117)
	... 31 more

Please tell me what could be the problem ?

Thank you!

[Jack Brickey · Accepted solution]

Hi @Alex , given this is specific to an addon app you might reach out to the vendor's support channel.

[Alex]

Hi! @Jack Brickey , thank you!

I'll try to get information from them. And add here

[Tim Simon]

Any luck resolving this issue @Alex? We are encountering this as well.