Problem viewing cross-project effort

[Kim Killen]

I'm currently managing a project which includes issues from two epics across different projects.

• Company-managed/scrum board
• Epic "IDSV8-1059" is under the IDS V8 project and includes 15 issues associated with my effort. All of these tasks reference the ESDR-1 in its parent/epic field. 
• Epic "ESDR-1" is under it's own project and includes 30 issues associated with my effort. 
• 45 total issues. My filter is ("Epic Link" = "idsv8-1059" OR "Epic Link" = "esdr-1")

There are several things not adding up: 

1. I understand the Timeline view will not show as we would need to adopt Jira Premium. Fine.
2. (See "Backlog" pic)The Backlog view shows all 45 issues organized into 6 sprints; the first sprint is Active and the epic panel is enabled so why can't I select my two existing epics (ESDR-1 and IDSV8-1059)? Jira wants me to create a new epic rather than selecting two existing epics. What's wrong? 
3. The Active Sprints view shows the 18 issues from the active sprint "First". But the count of issues for In Progress and Completed don't align between the Backlog (see "backlog2" pic) and Active Sprints (see "active sprints" pic) views.  I believe the column and statuses are mapped correctly (see "columns" pic). 
4. I have no Swimlanes set up. No quick filters. Card colors. or Card layout. 
5. My estimation is set to Story Points and time tracking is enabled. 

My whole goal is to be able to see the Epic Burndown chart. What am I doing wrong? 

[Trudy Claspill]

Hello @Kim Killen 

2. The two Epics are not shown in the Backlog because you did not include them in your filter.

Your filter: ("Epic Link" = "idsv8-1059" OR "Epic Link" = "esdr-1")

The filter you need: "Epic Link" = "idsv8-1059" OR "Epic Link" = "esdr-1" or issue in (IDSV8-1059, ESDR-1)

3. We don't see filenames or labels for the images you added so I'm not sure which images you're referring to but I think you mean:

"backlog2" pic

"active sprints" pic

"columns" pic

What you have circled in Backlog 2 is not the count of issues. That summary is based on what you have set for Estimation, which you stated was Story points. The gray bubble is the sum of the Estimates field you selected for all issues in the left most column of the board for the specified sprint. The green bubble is the sum the Estimates field you selected for all the issues in the right most column of the board for the specified sprint. The blue bubble is the sum for all the issues in the columns between the left most and right most column. Based on the images, the bubble s are showing the correct values.

And your last question about seeing the Epic Burndown charts for the two Epics will be solved when you update your board filter to include the two Epics.