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Problem with API REST

Matias Delarrivat March 10, 2022

Hello,
I have developed a bot that connects to the REST API to automate the process of creating an issue in Jira.
When the bot wants to finish the issue, it throws a permissions error.
but the user the bot is working on has permissions to transition the issue.
I don't find a solution.

1 answer

0 votes
Bill Sheboy
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March 10, 2022

Hi @Matias Delarrivat 

Does this issueType's workflow have any transitions which require specific permissions/group membership which may be preventing this transition?

Kind regards,
Bill

Matias Delarrivat March 11, 2022

hi @Bill Sheboy  thanks for you answer.

No. 

 the issuetyp's WF haven't  any requeriment for the transitions. 

is it posible that the api rest have any especific condition for does this accion?

Bill Sheboy
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March 11, 2022

What were the Jira permissions for the account you used to create your API token?  And does that account have permission to transition the issues?

If that is not it, I recommend checking in the Developer Community area to see if someone has an answer and work with your site admin to submit a ticket to Atlassian for input on this symptom.

https://community.developer.atlassian.com/

https://support.atlassian.com/contact/#/

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