Problemas com o uso do Filtro em Projetos > Quadro

[Cibele Silva Alves]

Hey! I'm trying to use the filter in Projects > Board. But the filter is not bringing the reporters. I have an administrator profile and my profile is the only one that does not contain the information and does not give the option to look for new reporters.

[Luis Felipe Studzinski Santos · Accepted solution]

@Cibele Silva Alves 

I'm not sure I can understand your problem with the information provided. Is it a Kanban or Scrum board? What is the filter? Can you send me a screenshot? Key points: The filter is the brain of the board, in addition to mapping the statuses in the columns. Don't forget that I fear the subfilter if it is a Kanban board.
See this article or provide more information.

https://www.atlassian.com/br/software/jira/guides/boards/tutorials#find-and-create-jira-board

[Cibele Silva Alves]

[Luis Felipe Studzinski Santos]

@Cibele Silva Alves 

Here you can find out how to use the filter for Jira Work Management projects. Check in the user management if the user "Fabio" or "Fábio" is registered. Or choose the "FA" icon, if this is Fabio.

https://support.atlassian.com/jira-work-management/docs/filter-items-to-find-what-you-need-in-your-project/

I did a test project and apparently Jira accepts both with and without accents, but it is better to check if the user exists.

[Cibele Silva Alves]

This is very strange, I used user management if the user is "Fabio" or "Fábio" and even then I didn't bring it, it wouldn't just be him, there are others that don't appear either.

[Luis Felipe Studzinski Santos]

@Cibele Silva Alves 

The reporter is the one who creates the task. The person responsible is the assignee. Are you not mixing up the concepts? See if it is located at the top of the filter in "Assignee".

[Cibele Silva Alves]

In both cases, it doesn't bring people to me, I have tasks for which the person is the reporter, but when I want to search for their tasks through the filter, it doesn't bring them to me.

[Luis Felipe Studzinski Santos]

@Cibele Silva Alves 

Hello,

Unfortunately I don't have any other suggestions. I hope you are successful in solving your problem.