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Problems with Update

Thorsten Offermann
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May 3, 2018

JIRA.png

1 answer

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Sloan
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May 3, 2018

Hi Thorsten

A few questions and tips:

  • From what version did you upgrade and what is the current installed one?
  • Does this error only appear on boards?
  • Does this error only appear in IE? Please try recreating this error in different browsers.
  • Try clearing the cache of your IE.

This error looks similar to Exception: Object doesn't support property or method 'matches' - Internet Explorer.

Cheers
Niklas

Thorsten Offermann
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 6, 2018

Hi Niklas,

thank you very much for the information,

I try it with Firefox and I have no problems. Seems that it is only a problem with IE.

Thanks and have a good week.

Thorsten

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