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Problems with "search for issues" dialog while linking issues

Sebastian Krzyzanowski
Contributor
November 17, 2021

Hi everybody.

When trying to link issues, JIRA displays a simple search dialog which can be used to look up issues you want to get linked to the current/original issue.

I'm confused about how the search inside this search dialog works - two examples:

  1. Entering a string like "Reg" displays/proposes issues with "Req" somewhere inside the summary, as expected - entering "Reg-" instead results in no search results - is a minus char ('-') somehow a forbidden/restricted character?
  2. Searching for Issues with a certain number inside the summary looks up only issues with the first occurance of the number inside a summary - but all additional occurances are ignored. Is this a correct behavior?

Should I open a bug-request for this behavior?

Please see attached screenshot for further clarification.

 

search.jpg

1 answer

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Gaurav
Community Champion
November 17, 2021

Hello @Sebastian Krzyzanowski 

In my opinion, this is the intended behaviour of the application. As soon as we prefix the text with a minus char ('-'), the Jira application starts treating it as a project key followed by a hyphen and looks for the relevant issue key.

Before we type the hyphen ('-') or the minus char ('-'), the string is treated as normal text and searched for in the summary of all available tickets.

Sebastian Krzyzanowski
Contributor
November 17, 2021

Thanks Guarav - I guess, it's the same with numbers (my second question)... as soon as a number is entered, JIRA strats treating the input as a project key as well :-/

Hence a Summary like "Req-[Number] [Text]" can't be found NEITHER by searching for 'Req-' NOR by searching for '[Number]'. It seems, I have to change the summary from "Req-[Number] [Text]" to something like "Req[Number] [Text]" (no '-') or "Req_[Number] [Text]" ('_' instead of '-').

Doesn't make me happy, but at least I understand now what JIRA does... and how to work around this.

Sebastian Krzyzanowski
Contributor
November 17, 2021

Update:

By chance we found out, that a Summary like "Req-[Number] [Text]" still CAN be looked up by searching for "Req-[Number]*" (adding a '*' at the end of the search term) *LOL*

I guess I don't want to understand this, but it works fine for us ;-)

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