Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Problems with the slack integration - not sending all JIRA changes to Slack.

Nabeel Nawaz
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 14, 2018

Hi there, I just enabled the slack integration with JIRA, implemented the webhook successfully, created the relevant channel in slack etc etc. Now when i create an issue, and change its status, I get the notification in Slack. However when I delete the issue - or add a comment - or change the assignee - I get no notification.

My config is below (all checked):

 

Worklog

  • created
  • updated
  • deleted

Issue

  • created
  • updated
  • deleted

Comment

  • created
  • updated
  • deleted

Attachment

  • created
  • deleted

Issue link

  • created
  • deleted

Project related events

Version

  • released
  • unreleased
  • created
  • moved
  • updated
  • merged
  • deleted

Project

  • created
  • updated
  • deleted

User related events

User

  • created
  • deleted
  • updated

Jira configuration related events

Features status change (enabled/disabled)

  • voting
  • watching
  • unassigned issues
  • subtasks
  • attachments
  • issue links
  • time tracking
  • time tracking provider

Jira Software related events

Sprint

  • created
  • deleted
  • updated
  • started
  • closed

Board

  • created
  • deleted
  • updated
  • configuration changed

1 answer

0 votes
Julie Vu [Beenicon]
Atlassian Partner
April 10, 2018

Have you got your bug fixed yet? The first thing you can do, I suggest, is to send a support ticket to the vendor with whom you've installed the add-on with so they can check it out.

Then if it still does not work, maybe you wanna try another add-on on Marketplace such as https://marketplace.atlassian.com/plugins/beenicon-slack-messages/cloud/overview

It works functionally to my team. Hope this helps!

Suggest an answer

Log in or Sign up to answer