Project KEY includes strike-through when filter is created

[Julia R_]

I have a Team-Managed project which shows each Key without a strike-through. 

When a filter is created for this same project, a strike-through is displayed on the project Key for 2 Statuses. 

How can I remove the strike-out formatting?

Thanks

[Trudy Claspill]

Hello @Julia R_ 

Can you provide some screen images to show us what you are seeing?

Strike through typically appear when an issue is changed to a green/done status and the Resolution field is set.

[Julia R_]

Thank you, @Trudy Claspill 

Attached are 3 screenshots

• PROJECT VIEW displaying 3 statuses
  • Proposed (Strike-through  NO)
  • In Production (Strike-through  NO)
  • Decommissioned (Strike-through  NO)

• FILTER VIEW displaying 3 statuses
  • Proposed (Strike-through  NO)
  • In Production (Strike-through  YES)
  • Decommissioned (Strike-through  YES)
• WORKFLOW

Ideal Results for each Status regarding Strike-through:

• Proposed  NO
• Implementing  NO
• In Production  NO
• Decommissioned  YES

[Trudy Claspill]

Hello @Julia R_ 

Thank you for that additional information. That is helpful.

Can you provide a screen image from the Board tab?

Can you tell us what type of project this is? You can get that information for the View All Projects page, or by clicking on the ... button next to the project name in the panel on the left.