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Project Role members not being notified of Issue Created event

Jeff Tillett
Community Champion
January 9, 2017

I have a project with a Notification Scheme set up to notify all users of a Project Role about the creation of issues:

image2017-1-9 11:11:42.png

I have validated this should be working within the UI as seen here:

image2017-1-9 11:27:28.png

I am getting notifications if users create the ticket from within JIRA, but not if the issues are created from a mail handler.

This just started on Friday January 6th 2017. Did something change with Cloud?

1 answer

1 accepted

1 vote
Answer accepted
Jeff Tillett
Community Champion
January 9, 2017

Update, known issue here: https://jira.atlassian.com/browse/JRA-63694

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