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Project deleted through app not in trash

Rupert Willis July 16, 2020

One of our admins deleted a project via the app by mistake today. Previously when this has occurred in the browser version it appears in the trash and we can restore it from there in plenty of time. When we looked in the trash its nowhere to be seen. Is this a know issue with the app and is there a way to get back the deleted project?

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Bill Sheboy
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July 17, 2020

Hi @Rupert Willis 

Projects remain in trash for 60 days, unless they have been permanently deleted, so there may be a defect on this.  I didn't see any here:

https://jira.atlassian.com/issues/?jql=project%20IN%20(JRACLOUD%2C%20JSWCLOUD)%20AND%20resolution%20%3D%20Unresolved%20AND%20summary%20~%20%22project%22%20AND%20summary%20~%20trash%20ORDER%20BY%20Key

You may want to contact support to see how they can help: 

https://support.atlassian.com/contact/#/

 

Best regards,

Bill

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