Cannot Create Sub task

[Nathasit Bunchockdeelert]

Hello, 

I have some issues with the step to create sub task.  I got an error message when I'm trying to create sub-task as following "Project name: Project name is required.".

Please suggest how to solve this issue. Thank you.  

[Nic Brough -Adaptavist-]

It's the "project name" field, but yes, that's exactly the problem.  That field is not on screen, but it is mandatory.  Either get the admins to remove the mandatory flag, or get the field on the screen so you can fill it.

[Nathasit Bunchockdeelert]

Thank you.

[Nathasit Bunchockdeelert]

Thank you for your reply. However, I have tried to configure as your suggestion. Please see the below screenshot.

[Madhura A S]

'Project' field is empty here. Based on the screenshot, 'project' field is not associated with this screen. Click on ' Configure field' in the top right corner ->Where my field-> search for project and add it. So that you can provide value for project field.

[Nathasit Bunchockdeelert]

Thanks a lot. I found someone create field as "Project Name"so I delete it and finally it's work. Thank you. 

[Franco C. A.]

Based from the message, you seem to forgot to properly name your project. Check it through the settings icon in top right corner then click Projects and proceed to Edit the project you are using. You must be able to check the name of it

[Nathasit Bunchockdeelert]

We are using Jira Server. Please check and assist. Thank you.

[Franco C. A.]

Could you provide a screenshot for us? Have you tried logging out first and then get back in? Are you on cloud or server?

[Nathasit Bunchockdeelert]

Yes, I am the JIRA admin. As checked, the sub-tasks are enabled. However, we have got an errors message when I trying to create subtask. 

[Victor Mutambuki]

Nathasit,

Are you a JIRA admin? If so, can you check to see if sub-tasks are enabled for your project. Also, see the documentation in here.

Victor