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Proxy check

HaRsHaS' V May 11, 2020

Is there anyway I can verify if the proxies are working after an upgrade ?

Any kind of support, links or articles or steps or commands would be really helpful

 

1 answer

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Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 12, 2020

Hi,

I understand you are looking for more information about using proxies with Jira server.  Atlassian doesn't officially support the proxies that you might use with our software.  But that said, you are welcome to use these as a means to load balance, or redirect traffic to Jira.

How to check if this is running will vary between Windows and Linux environments.  It again will also be different depending on the proxy you are using here (nginx, apache, IIS, etc).   For a Windows Server I would start in the Administrative Tools and load the Services.msc resource.  This is an ideal way to see the status of any service that might be running on that machine.

For a linux machine, I'd probably start with a command lines statement such as

ps aux | grep nginx

presuming you were using nginx as a proxy. 

Atlassian has an Apache guide to setting up a proxy for our Server products over in Proxying Atlassian server applications with Apache HTTP Server (mod_proxy_http).  That guide has some details about start/stopping Apache.

A proxy is not required to be shutdown when upgrading Jira.  However you might find that in some instances it can be helpful to stop the proxy service to prevent end users from reaching the site during a period of planned downtime.

I hope this helps.  If not, please let us know more about you environment and perhaps we can provide some more tailored answers to your situation.

Andy

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