Pull request status not being updated on the Jira ticket.

[Sruthi_Nadimpally]

Hi team, 

One of our developers raised a PR in bitbucket and declined. But the PR status on the ticket is not mapped correctly and still shows the status as "open" 

Would you be able to help us on this issue? 

Here's the ticket link
https://belkdev.atlassian.net/browse/WOW-36033

[Diana_Architect_ZigiWave]

@Sruthi_Nadimpally hi! May I ask if you're using a tool/app to connect the two systems? If you're open to exploring the possibility of an alternative, check out ZigiOps. It's a fully no-code integration platform that connects systems bi-directionally. Easy to use and customize, it has advanced mapping with enhanced functionalities. Check it out and feel free to explore it further via a short chat with our team.

Regards, Diana (ZigiOps team)