Python-JIRA package ignores Rate Limit restrictions

[Yuval Zaltz]

Hi all,
We are using JIRA Data Center 8.13.9
This question relate to Rate Limit and Python-JIRA package
We have enabled Rate Limit feature - we have blocked all users but a single one, that user got 4 tokens a minute

When accessing JIRA using Rest API directly - the user is blocked after 4 calls till the next timeframe
but when we are using the Python-JIRA package we are able to send unlimited calls and make more then 4 changes with that user.

This is surprising as I understand that Python-JIRA package is using rest calls.

has anyone tired this use case? and/or can explain/test it?

[Matthew Martin]

Please note, a new bug report has been raised relating to this issue here: https://jira.atlassian.com/browse/JRASERVER-76021

[Matthew Martin]

Hi @Yuval Zaltz - Did you confirm this, or hear from Atlassian that this was confirmed?

We are currently dealing with what I believe to be the same issue. We've been trying to track down why a users calls are not being rate limited and discovered they are using the JIRA python library. Thank goodness you posted about it.