Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Python script 500 internal server error when trying to upload attachment to Jira

Divya Srinivasan January 2, 2019 edited

Hi Team,

 I am trying to upload small size txt file into a Jira Server Issue and below is the python script I am trying to execute.

# ===============

# upload.attachment.py
# ===============
import requests
import json


# [JIRA-BASE-URL], i.e.: http://localhost:8080
# [ISSUE-ID], i.e.: ATT-1
url = '[mycompcorpjiraurl]/jira/rest/api/latest/issue/[issueID]'
headers = {"X-Atlassian-Token": "nocheck"}
# please uncomment to attach external file
files = {'file': open('greetings.txt', 'rb')}


# upload file to issue

r = requests.post(url, auth=('mycompanycorpjiraloginuser', 'mycompanycorpjiraloginpwd'), files=files, headers=headers)
print(r.status_code)
print(r.text)

 

Response:

500
<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<html><head>
<title>500 Internal Server Error</title>
</head><body>
<h1>Internal Server Error</h1>
<p>The server encountered an unknown error</p>
</body></html>

 

 

I had tried java script for which same response is returned. I  do not have admin rights to view the logs. Please help.

 

1 answer

1 accepted

2 votes
Answer accepted
Marc Minten (EVS)
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
January 2, 2019

I think you already forgot the "/attachments" part in your URL ?

Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 7, 2025

For other users that might encounter this error when using REST, check out the reference guide for this endpoint in

Suggest an answer

Log in or Sign up to answer
TAGS
atlassian, jira cloud certification, managing jira projects, jira project administration, jira cloud exam, atlassian certification, agile project management, jira workflows, jira permissions, jira training, jira cloud skills, atlassian learning

Become a Certified Jira Service Project Expert 🦸🏻‍♂️

Validate your expertise in managing Jira Service Projects for Cloud. Master configuration, optimize workflows, and manage users seamlessly. Earn global 🗺️ recognition and advance your career as a trusted Jira Service management expert.

Get Certified! ✍️
AUG Leaders

Atlassian Community Events