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Question about Workflow / Rules / Transitions

Joe Giglio October 17, 2022

I am trying to create a "Restrict to when a field is a specific value" rule that prevents issues from moving forward unless the value in one of the dropdown fields equals a couple of values.

  • Create dropdown "Test Status" field with these values:
    • Not Set (default)
    • Test Failed
    • Test Complete
    • Test Not Necessary
  • Create rule of type "Restrict transition" to restrict issues from moving ahead unless the dropdown status is either "Test Complete" or "Test Not Necessary".  

My issue:

You can only choose ONE value in the dropdown list when creating the rule.  There is no way to select more than one.  If you use a workaround of creating TWO rules, the rules do not work properly because it evaluates as an AND, not an OR.  There is no way for a dropdown to have more than one value so this rule will never evaluate to True.

Any idea how to fix this?  Thanks.  

1 answer

1 accepted

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Answer accepted
Mikael Sandberg
Community Champion
October 17, 2022

@Joe Giglio

Welcome to Atlassian Community!

You can change the condition so it is set "Any of the following condition" instead of the default all:

Screen Shot 2022-10-17 at 1.40.48 PM.png 

Joe Giglio October 17, 2022

My UI looks different...  I am using a cloud hosted, team created project.  Is that supported?  If so, can you tell me the steps to get here?

I have been looking for that setting but can't find it on my instance.

Mikael Sandberg
Community Champion
October 17, 2022

Team-managed projects doesn't allow you to set conditions in the workflow, you can only do that in company-managed projects.

Joe Giglio October 17, 2022

Figures.  Is there any way to get the UI to accept more than one value from the dropdown or other ways to accomplish my intention?   

Mikael Sandberg
Community Champion
October 17, 2022

No, not for a team-managed project...

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