Question about browsing projects in Jira

[Andrew Simmons]

Hello,

My manager gave me access to a Jira project group, however i am not able to search for any of our tickets in the search menu. Under settings, projects, Administration, I see the project added and my manager is the project lead. When I go to Projects drop down, the  View All Projects, and search for the same project on this side, nothing comes up. When I search for the Jira my manager assigned me to, the error message says "you can't view this issue, It may have been deleted or you don't have permission to view it." Is there a separate permission to view certain Jiras? Please help. Thank you.

[Aaron Brady]

Welcome to Atlassian, Andrew!

It sounds like there might be a missing permission related to the Browse Project permission. The link below provides instructions related to updating the permission scheme. This will need to be done by your Jira Administrator.

Permissions for company-managed projects | Atlassian Support

Best of luck!

Aaron

[Andrew Simmons]

Thanks Aaron! I will look into this with my manager and let you know the outcome.

Regards,

Andrew

[Aaron Brady]

No problem, Andrew! 

-Aaron