Question regarding Jira API Calls

[Chris]

Hello!

Are there any guidelines regarding user api calls?

We have one user, who counts 15425 hits over a period of 4 days, this seems too

high comparing other users, who have like a quarter of this value.

Any information on this topic would be very appreciated.

Kind regards

Chris

[Chris · Accepted solution]

Your add-on can make 500 API requests per 5 minutes. Once you exceed the limit, calls will return HTTP status 429 and a message telling you that you've been limited.

But in most cases our servers will reject API requests from a particular application if the request rate exceeds 30 API requests per minute. In this case the client will get an HTTP error with status code 429 “too many requests”