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Question regarding Scriptrunner

ritu gurdatta August 16, 2023

In case of 'Incident' (Issue type) tickets, only in case “Is Outage” field is set to “yes” then the following fields are mandatory when closing the ticket:

“Outage started at”
“Outage ended at”
“Downtime (mins)”

Currently these fields are mandatory regardless of the “Is outage” field, which isn’t really what I want.

Can somebody tell me how to achieve it?

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