Questions for delete account and invite again

[Jungwoo Choi]

I removed one of our employees from the account due to a product permission issue and then reconnected him, but I am now encountering the following error.
What should I do?

Hash 1JEATQP
Trace c8b75544302a4ce480695cbf31b37692

[Nikola Perisic]

Welcome @Jungwoo Choi 

Have you tried clearing the cache, refreshing and starting in incognito?

[Jungwoo Choi]

We did try, but it didn’t work at that time.
I think it was some kind of timing issue.
Today, it’s working fine.

[Prachi Bolar]

Hello,

Welcome to community :) 

This seems kind of a temporary issue here.

Could you please check below 

• Make sure that you are running the latest browser version, which is compatible with the cloud environment.

• Clear the browser cache so that old information is cleared. For example, in Google Chrome.

• Run the browser in incognito mode to see if this is affected by stored information on the browser.

• Manually disable the extensions to avoid any of them possibly blocking the content from being loaded.

• Try on a different machine/environment so we can discard possible different configurations.

Thank You,

Prachi